2sms. References to “our Website” or “the Website”
are to [www.2sms.com].
have been reviewed by TRUSTe for compliance with
TRUSTe's program requirements including transparency, accountability and
choice regarding the collection and use of your personal information. TRUSTe's mission,
as an independent third party, is to accelerate online trust among consumers and
organizations globally through its leading privacy trustmark and innovative trust
This privacy statement covers the site www.2sms.com
If you have questions or concerns regarding this statement, you should first contact
the Operations Manager at email@example.com or tel: 0800 65 222 77. If you are not satisfied
with our response you can contact
This document is effective September 17th 2012.
We understand that using our services online, including making a purchase, involves
a great deal of trust on your part. We recognise this trust, and take it very seriously.
We make it our highest priority to ensure the security and confidentiality of the
personally identifiable information ("PII") you provide us.
(PII includes information that can be linked to a specific individual, such as name,
address, phone number, or e-mail address).
The information we collect via the Website may include:
- Any personal details you knowingly provide us with through forms and our email,
such as name, address, telephone number etc.
- In order to effectively process credit or debit card transactions it may be necessary
for the bank or card processing agency to verify your personal details for authorisation
outside the European Economic Area (EEA). Such information will not be transferred
out of the EEA for any other purpose.
- Your preferences and use of email updates, recorded by emails we send you (if you
select to receive email updates on products and offers).
- Your IP Address, this is a string of numbers unique to your computer that is recorded
by our web server when you request any page or component on the Website. This information
is used to monitor your usage of the Website.
- Data recorded by the Website which allows us to recognise you and your preferred
settings, this saves you from re-entering information on return visits to the site.
browsers can be programmed to reject, or warn you before downloading cookies, information
regarding this may be found in your browsers ‘help’ facility.
We will retain your information for as long as your account is active or as needed
to provide you services. If you wish to cancel your account or request that we no
longer use your information to provide you services contact us at
firstname.lastname@example.org. We will retain and use your information as necessary to comply
with our legal obligations, resolve disputes, and enforce our agreements.
If you choose to use our referral service to tell a friend about our site, we will
ask you for your friend's name and email address. We will automatically send
your friend a one-time email inviting him or her to visit the site.
stores this information for the sole purpose of sending this one-time email and
tracking the success of our referral program. Your friend may contact us at
email@example.com to request that we remove this information from our database.
When you visit this Site, you can browse the Site and access important information
without revealing your identity. In order to enhance individual customer experience
on our Site, we use “‘cookies” to track your visit. A cookie is small amount of
data that is transferred to your web browser by a Web server and can only be read
by the server that gave it to you. It functions as your identification card, and
to record your userid, password, and logon time and date. It cannot be executed
as code or deliver viruses.
does not use Spyware to track customer activity.
Most browsers are initially set to accept cookies. You can set your browser to notify
you when you receive a cookie, giving you the chance to decide whether or not to
accept it. (For some Web pages that require an authorization, cookies are not optional.
Users choosing not to accept cookies will probably not be able to access those pages).
2sms, and our Web servers automatically log the
IP/Internet address of your computer,
does not generally use this information to identify you personally. However, we
will make use of this data, with your consent, if you require us to troubleshoot
your account activity.
We do link the information we store in cookies to personally identifiable information
you submit on the web site.
Any personal information we collect from this website will be used in accordance
with the Data Protection Act 1998 and other applicable laws of the UK, US and EU.
complies with the EU Safe Harbor framework as set forth by the Department of Commerce
regarding the collection, use, and retention of data from the European Union. Information
regarding the E.U. Safe Harbor Framework can be found
http://export.gov/safeharbor. The details we collect will be used:
- To process your order, to provide after sales service.
- In certain cases we may use your email address to send you information on our other
products and services. In such a case you will be offered the option to opt in before
completing your account registration.
We may need to pass the information we collect to other companies for administrative
purposes. We may use third parties to carry out certain activities, such as processing
and sorting data, monitoring how customers use the Website and issuing our e-mails
for us. Third parties will not be allowed to use your personal information for their
The TRUSTe program covers only information that is collected through this Web site,
and does not cover information that may be collected through software downloaded
from this site.
The security of your personal information is important to us. When you enter sensitive
information (such as credit card number and/or social security number) on our registration
or order forms, we encrypt that information using secure socket layer technology
(SSL). To learn more about SSL, follow this link www.verisign.com.
We follow generally accepted industry standards to protect the personal information
submitted to us, both during transmission and once we receive it. No method of transmission
over the Internet, or method of electronic storage, is 100% secure, however. Therefore,
while we strive to use commercially acceptable means to protect your personal information,
we cannot guarantee its absolute security.
If you have any questions about security on our Web site, you can send email us
uses your PII only for the purpose of authenticating your identity, and to allow
us to respond to your requests for service from us.
We only send information to you to service your account, for example to respond
to your emails or phone calls, or if your account activity indicates that a service
communication is required. We offer you the option to opt out of this process if
you request it. We send a monthly statement by email which details your account
activity, and offers news items covering new and enhanced aspects of our service.
We also communicate with you if you choose to make a purchase with us, by sending
invoices and statements by email or post. On rare occasions of below standard performance,
we may email you to inform you. In all our communications, your privacy is important
to us, and we will respect it.
If your personally identifiable information changes, or if you no longer desire
our service, you may correct, update, delete or deactivate it by making the change
on our member information page or by emailing our Customer Support at
firstname.lastname@example.org or by contacting us by telephone or postal mail at the
contact information listed below.
guarantees to respond to access requests within 30 days of the request.
We reserve the right to disclose your personally identifiable information as required
by law and when we believe that disclosure is necessary to protect our rights and/or
to comply with a judicial proceeding, court order, or legal process served on our
only share your PII with authorised partners in order to complete a transaction
that you specifically request. Where it does share information, the absolute minimum
information will be conveyed.
If 2sms is involved in a merger, acquisition , or sale of all or a portion of its
assets, you will be notified via email and/or a prominent notice on our Web site
of any change in ownership or uses of your personal information, as well as any
choices you may have regarding your personal information.
provides you with control over the collection and use of your PII, as well as the
ability to update, correct, or remove any PII stored in your customer profile.
To ensure the security of your PII,
has adopted data security standards that are independently audited and certified
compliant with ISO 27001.
only markets to customers once a month as part of a statement insert which is electronically
emailed to customers. Customers are given the option to opt-in to this service at
account registration. A link to opting-out is provided at the bottom of each monthly
statement. Customers can also contact us
via email or telephone to request removal from these infrequent communications.
occasionally communicates via email service alerts to opt-in customers to inform
them of disruptions to service. Customer can communicate via email or telephone
to request removal from these infrequent communications.
If you use a bulletin board or chat room on this site, you should be aware that
any personally identifiable information you submit there can be read, collected,
or used by other users of these forums, and could be used to send you unsolicited
messages. We are not responsible for the personally identifiable information you
choose to submit in these forums. To request removal of your personal information
from our blog or community forum, contact us at email@example.com
In some cases, we may not be able to remove your personal information, in which
case we will let you know if we are unable to do so and why.
You have the right to request a copy of any information that we currently hold about
you. In order to receive such information please send your contact details including
address to the following address:
Cranfield Technology Park
Tel : +44 (0) 1234 757 800
to by our website are subject to their own policy, which may differ from ours.
statement, the homepage, and other places we deem appropriate so that you are aware
of what information we collect, how we use it, and under what circumstances, if
any, we disclose it. We reserve the right to modify this privacy statement at any
time, so please review it frequently. If we make material changes to this policy,
we will notify you here, by email, or by means of a notice on our homepage prior
to the changes taking effect.